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Customer Center, Trying to Achieve a Custom Error Message after Failed Password Change (PS23) (Doc ID 2670120.1)

Last updated on OCTOBER 23, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


In Customer Center customization, trying to achieve a custom error message after a failed password change.

In BRM is configured stricter password change policy, so password for client application expires every 90 days and password should match with some requirements like as the password is not the login ID, the password is 8 characters or more, etc.
So trying to achieve in customization, when a customer trying login in Customer Center and password is expired Change password window displays. This is fine. But if the customer sets up a password that does not match with password policy Customer Center returns an error "Invalid password. The password commences with an invalid prefix".  want to override that error message with a custom message how?



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