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Payoff Balance Amounts On The SA Premise List Zone (CI_SAPREM) No Longer Grayed Out (Doc ID 2670598.1)

Last updated on MAY 14, 2020

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.7.0.3.0 to 2.7.0.3.0 [Release 2.7]
Information in this document applies to any platform.

Symptoms

On : 2.7.0.3.0 version, ENV - Environment

ACTUAL BEHAVIOR
---------------
Payoff Balance Amounts on the SA Premise List Zone (CI_SAPREM) on the Account Information Tab of the Control Central is no longer grayed out in CCB 2.7.0.3.0 as it was in CCB 2.3.1.

EXPECTED BEHAVIOR
-----------------------
Payoff Balance Amounts on the SA Premise List Zone (CI_SAPREM) on the Account Information Tab of the Control Central should still grayed out in CCB 2.7.0.3.0.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Control Central - open account
2. See Account Information Tab - Payoff Balance Amounts
3. In CCB 2.3.1 version, the number is grey out.
In CCB 2.7.0.3.0 version, the number shows regularly.

Cause

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In this Document
Symptoms
Cause
Solution
References


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