Go To Adjustment With Arrears Date Link On The SA Financial History Not Working As Expected
(Doc ID 2671258.1)
Last updated on OCTOBER 04, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.7.0.3.0 to 2.7.0.3.0 [Release 2.7]Information in this document applies to any platform.
Symptoms
On : 2.7.0.3.0 version, ENV - Environment
ACTUAL BEHAVIOR
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In CCB 2.7.0.3, From SA Financial History, click on navigation link “Go to Adjustment with Arrears Date” . However, instead of directly navigating to corresponding or specific Adjustment
EXPECTED BEHAVIOR
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In CCB 2.3.1, an Adjustment Search Page window will appear and returns all the corresponding Adjustments linked to Account.
This is expected in CCB 2.7.0.3.0 as well.
STEPS
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The issue can be reproduced at will with the following steps:
1. From SA Financial History, click on navigation link “Go To Adjustment with Arrears Date”
2. Instead of the user directly navigated to a corresponding or specific Adjustment, an Adjustment Search Page window will appear and returns all the corresponding Adjustments linked to Account.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |