My Oracle Support Banner

Users are Unable to Scan Non Ranged Items During Item Basket Creation (Doc ID 2672238.1)

Last updated on MAY 25, 2020

Applies to:

Oracle Retail Store Inventory Management - Version 15.0.1 and later
Information in this document applies to any platform.


In SIM Handheld(HH), Users are unable to create an Item Basket for Non-ranged Item.

Error:  "Item is not ranged and cannot be added"

Steps To Recreate:

  1. Login to SIM HH.
  2. Navigate to Item Basket > Create Item Basket >> Enter Alternate ID.
  3. Select item Basket Type as Item Basket.
  4. Scan a Ranged Items (Don’t click enter on HH device).
  5. Scan a non ranged Item and Enter. The above mentioned error is reported.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.