"No Key Was Generated" Error Thrown While Inserting Data Into CI_AUDIT_K Table When Processing Msg
(Doc ID 2672746.1)
Last updated on JUNE 15, 2021
Applies to:
Oracle Financial Services Revenue Management and Billing - Version 2.2.4.2 and laterInformation in this document applies to any platform.
Symptoms
On : 2.2.4.2 version, CI - Customer Information
"No key was generated" Error Thrown while inserting data into CI_AUDIT_K table when processing message.
Whenever there is an inbound message comes it either update or add data to CI_SA, CI_SA_CHAR, CI_BILL_CHG,CI_BCHG_SQ, CI_BILL_CHG_CHAR table and on this table audit enabled.
While processing an inbound message following error can be seen :
Error :
xxxxxx- 587385-92763-1 2020-02-27 11:14:20,299 [Parent Reader:Thread-200] INFO (admin.serviceQuantityRule.CreateProratedBchg_Impl) isOnetime = false
xxxxxx - 587385-92763-1 2020-02-27 11:14:21,833 [Remote JVM:32 Thread 3] INFO (COBOL.xxxxxx) *** WARNING: EITHER TABLE/ID CI_AUDIT_K /AUDIT_ID IS GETTING FULL OR NEEDS TUNING.
xxxxxx- 587385-92763-1 2020-02-27 11:14:21,845 [[ACTIVE] ExecuteThread: '7' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR (schema.rules.BusinessObjectStateTransitioner) Encountered an error while logging a transition error. Stopping transition
com.splwg.base.support.schema.rules.BusinessObjectStateTransitioner$TransitionErrorLoggingException: com.splwg.shared.common.ApplicationError: (Server Message)
Category: 25
Number: 11304
Call Sequence: ;xxxxxxx;CIPZADTA;CIPCSVAR;CIPCSVAP
Program Name: CIPCSVAP
Text: No key was generated.
Description:
Table:
Field:
at com.splwg.base.support.schema.rules.BusinessObjectStateTransitioner.singleTransition(BusinessObjectStateTransitioner.java:321)
Changes
Cause
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In this Document
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