P6 Professional is Unable to Connect to the Database After TLS is Disabled on the Workstations
(Doc ID 2672830.1)
Last updated on APRIL 14, 2022
Applies to:
Primavera P6 Professional Project Management - Version 8.3 and laterPrimavera P6 Enterprise Project Portfolio Management - Version 8.3 and later
Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
---------------
After disabling TLS 1.0 - 1.1 - 1.2 on the P6 Professional workstations, users are no longer able to successfully login when using a Microsoft SQL Server database.
EXPECTED BEHAVIOR
-----------------------
Users to be able to successfully login to P6 Professional.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Disable all TLS on the workstation.
2. Attempt to login to P6 Professional.
3. The user will get the 'Unable to connect to the database' message.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot login to P6 Professional.
Changes
TLS was completely disabled on the client workstations.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |