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Assembler Reports 'Activation Error: Printer Not Activated Error Code -30/20' During Export To PDF Function (Doc ID 2672950.1)

Last updated on MAY 22, 2020

Applies to:

Oracle Insurance Istream - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 6.3.0 version, IStream Document Manager
When using the Assembler application and attempting to perform a local render to PDF via the Assembler File - Export To PDF function,
the application returns the following message:


ERROR
-----------------------
'Activation Error: Printer not activated error code -30'

or

'Activation Error: Printer not activated error code -20'



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Complete the installation of IStream Author Workstation.
2. Setup the Infosources to be used in the generation process.
3. Launch the Assembler Application.
4. Select a Model and generate it.
5. Once completed, use the File - Export To PDF function.

*** The pdf driver does continue to render the document to pdf/save to the repository.

Cause

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In this Document
Symptoms
Cause
Solution


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