LDAP Users on Active Directory Fail to Login to Agile
(Doc ID 2673033.1)
Last updated on JANUARY 24, 2024
Applies to:
Oracle Agile PLM Framework - Version 9.3.2.0 and laterInformation in this document applies to any platform.
Symptoms
LDAP users are unable to login to Agile with below error
Errors
Invalid username or password
After running Acollect, see error like below in Acollect Advisor
Steps
The issue can be reproduced at will with the following steps:
- Login to Java Client as admin user
- Configure LDAP
- Preview, and confirm the LDAP users are previewed successfully
- Login to WebLogic admin console, and configure LDAP
- Restart Agile Application Server
- Login to Web Client as LDAP user, gets error
- Run Acollect by referring to Note:1518524.1
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |