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LDAP Users on Active Directory Fail to Login to Agile (Doc ID 2673033.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Agile PLM Framework - Version 9.3.2.0 and later
Information in this document applies to any platform.

Symptoms

LDAP users are unable to login to Agile with below error

Errors

Invalid username or password

 

After running Acollect, see error like below in Acollect Advisor




Steps

The issue can be reproduced at will with the following steps:

  1. Login to Java Client as admin user
  2. Configure LDAP
  3. Preview, and confirm the LDAP users are previewed successfully
  4. Login to WebLogic admin console, and configure LDAP
  5. Restart Agile Application Server
  6. Login to Web Client as LDAP user, gets error
  7. Run Acollect by referring to Note:1518524.1



Cause

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In this Document
Symptoms
Cause
Solution
References


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