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In Proddef Dynamic Field On The Service Definition Is Not Updated (Doc ID 2673434.1)

Last updated on MAY 27, 2020

Applies to:

Oracle Health Insurance Product Definition - Version and later
Information in this document applies to any platform.


On : version, Processing

In Proddef dynamic field on the service definition is not updated

GEN-PROC-ERR: An error occurred in processing the request; for more information about the error search the logging for occurrences of " cannot cast to"

This error occurs when updating an existing re-insurance category (dynamic field) on the service defintion and pressing save.
If however the Service definition is copied or a new service definition is created this error will not be shown.

Keeping the configuration the same but change of the usage name will solve the error message issue. However changing the usage name back to the existing one (reinsuranceCategory) will let the error re-occur.
The application log will be included. The main reason to log this SR is to check if the DB integrity is correct for reinsuranceCategory.
(All setup has been done through the UI).




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