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LDAP Failover Doesn't Work In P6 Pro 17.12.16 (Doc ID 2673449.1)

Last updated on MARCH 22, 2022

Applies to:

Primavera P6 Professional Project Management - Version 17.12.15.0 to 15.2.16.0 [Release 17.12 to 15.2]
Information in this document applies to any platform.

Symptoms

On : 17.12.15.0 version, P6 PPM Job Services

ACTUAL BEHAVIOR
---------------
LDAP failover doesn't work in P6 Pro 17.12.16

By configuring multiple LDAPs, if the first LDAP configuration fail to bind user, it stops to look for the next.


EXPECTED BEHAVIOR
-----------------------
LDAP failover works.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Set multiple LDAP configurations in Administration
2. Make the 1st LDAP configuration failed
3. Login P6 client

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot login P6 client.

Cause

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In this Document
Symptoms
Cause
Solution
References


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