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Unable to Login in Clustered (Two Nodes) Environment with error: unable to resolve 'SecurityCacheService' (Doc ID 2673606.1)

Last updated on MAY 25, 2020

Applies to:

Oracle Retail Store Inventory Management - Version 16.0.2 and later
Information in this document applies to any platform.

Symptoms

After new install in clustered configuration, when trying to login in Store Inventory Management the action fails with error:

ERROR-5 Time: 4/13/20 9:33 AM Type: SimServerException Message: An error occurred accessing SecurityCacheService. Please contact your system administrator. Root Cause: Unable to resolve 'SecurityCacheService'. Resolved ''
oracle.retail.sim.common.core.SimServerException: An error occurred accessing SecurityCacheService. Please contact your system administrator.
at weblogic.utils.StackTraceDisabled.unknownMethod()
Caused by: javax.naming.NameNotFoundException: Unable to resolve 'SecurityCacheService'. Resolved ''
... 1 common frames omitted
2020-04-13 09:33:44,256 ERROR [javawsApplicationMain][java.lang.String] oracle.retail.sim.common.business.BusinessException: Login Failed. Username and/or password is incorrect, or user is unauthorized.
...

Steps to reproduce:

1. Install database on single node database.
2. Install Weblogic on two nodes severs.
3. Configure and Install the application on node1 and clone using pack and unpack on node 2.
4. Trying to login getting the error.

Cause

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In this Document
Symptoms
Cause
Solution


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