Cancel or Approve Option is enabled in RMS for SIM created RTV's and on clicking throws an Error
(Doc ID 2673630.1)
Last updated on MAY 26, 2020
Applies to:
Oracle Retail Merchandising System - Version 15.0.2 and laterInformation in this document applies to any platform.
Symptoms
While Approving the RTV(Return to Vendor) created in SIM(Store Inventory_management) and throwing error as "Cannot approve the order" .
Expected behavior is the Since the RTV is only approved from SIM and in RMS((Oracle Retail Merchandising System) , it comes as "In-progress", and cancel/approve option is enabled in RMS.
Steps To Reproduce:
- Create a RTV from SIM and approve it . Observed that Status in SIM becomes 4 i.e.approved.
- After successfully consuming the RTVCre message, RTV is integrated to RMS and status in RTV_HEAD table is 12 (In-Progress).
- Navigate to RMS UI Return to Vendor option, click on EDIT and enter the same RTV_NO.
- Click on options and observed that Cancel/approve option is enabled.
- Click on Cancel option and an error is thrown as "The completed date cannot be before the created date ".
- Click on "OK" for the error and the Ship_date in RMS UI is populated as the current date (which is not expected as the RTV is not yet shipped).
Cause
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In this Document
Symptoms |
Cause |
Solution |
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