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Error "The Server Is Unable To Respond At This Time." When Select Product (Doc ID 2673836.1)

Last updated on MAY 27, 2020

Applies to:

Oracle Health Insurance Product Definition - Version 3.19.2.0.0 and later
Information in this document applies to any platform.

Symptoms

Within Product Definition it’s not possible to open the product property screen.
Creating a new product based on a copy also has the same error.

ERROR
-----------------------
The server is unable to respond at this time. Thank you for your patience.
PRD-U-#107-20200415_162449

STEPS
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The issue can be reproduced at will with the following steps:
1. Open any product
2. Click on Product icon
3. Select Properties from the drop down
4. Next you see the error message

Cause

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In this Document
Symptoms
Cause
Solution
References


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