My Oracle Support Banner

Unable To Create Price Change For Area Differentials (Doc ID 2674062.1)

Last updated on MAY 29, 2020

Applies to:

Oracle Retail Price Management - Version 16.0.2 and later
Information in this document applies to any platform.


When attempting to create a price change using area differentials, the following error occurs:

Steps to reproduce: 

1. Select Price Changes from the main menu at the top left of the screen, and then, when a sub-menu appears at the bottom left, select Price Changes for Area Differentials.
2. Then we choose for which category, primary zone_id and date we want to let the strategy be processed.
3. Click ‘Apply’.
4. Click ‘Done’.
5. A few seconds later, a fatal error message appears.
6. The same thing happens if you click ‘Save and repeat’ instead of ‘Done’.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.