BRM Root Account Lock and Lock Contention on BAL_GRP_T
(Doc ID 2674721.1)
Last updated on MAY 20, 2021
Applies to:Oracle Communications Billing and Revenue Management - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
Locks on balance group table (bal_grp_t) and root account are observed in Billing and Revenue Management (BRM) while custom code is internally invoked PCM_OP_WRITE_FIELD to create a custom /schedule/device object after upgrading from BRM 7.5 PS8 to PS17. This is leading to degradation in performance.
Snippet from Connection Manager (CM) pinlog:
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