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Billing Care Screen Is Blank While Login Through Writeoff Policy (Doc ID 2675129.1)

Last updated on AUGUST 06, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.1.0 and later
Information in this document applies to any platform.

Goal

One has created a user in Oracle Unified Directory (OUD) and assigned to the Group WriteOff. While trying to login through that user in Billing care, getting a blank screen,But through Super CSR and Regular CSR able to see all the pages.


How to resolve this issue?

Solution

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In this Document
Goal
Solution
References


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