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Billing Care Screen Is Blank While Login Through Writeoff Policy (Doc ID 2675129.1)

Last updated on FEBRUARY 24, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


One has created a user in Oracle Unified Directory (OUD) and assigned to the Group WriteOff. While trying to login through that user in Billing care, getting a blank screen,But through Super CSR and Regular CSR able to see all the pages.

How to resolve this issue?


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