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Approval Workflow - PENDING Status Displayed TWICE During WITHDRAW (Doc ID 2676120.1)

Last updated on JUNE 08, 2020

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.6.0.1.0 version, ENV - Environment

ACTUAL BEHAVIOR
---------------
Approval workflow UI - PENDING status displayed TWICE during WITHDRAW.

Steps to replicate the issue:
1) Create a approval transaction
-- Logs will have 2 entries - one with INITIAL and another with PENDING.
2) Search for the approval transaction through Approve UI.
3) Click on Withdraw.
-- Logs will have 2 additional entries - one with PENDING and another with DELETED. 

EXPECTED BEHAVIOR
-----------------------
Expected is just an entry for the DELETED.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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