Rating Based On Inactive Audit Product When An Active Product Found For Subscriber
(Doc ID 2676256.1)
Last updated on JULY 02, 2020
Applies to:Oracle Communications BRM - Elastic Charging Engine - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
Rating based on inactive audit product when an active product found for Subscriber
For a Subscriber events are being rejected even when lifecycle status service for Subscriber is Active and active charge offers with available credits and balances are available.
For a voice usage event rating was done correctly.
Rating result as following:
A productId=<PI> is taken into consideration for rating.
As the Subscriber was closed and reactivated before, different lifeCycleStates are visible for this product. But seems that an audited product with a lifeCycleState different than Active was chosen instead of an Active one.
This cause that the session is rejected.
Please verify in which way the audited product was chosen.
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