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Agile Product Lifecycle Management (PLM) Email Notifications Working After Restart But Failed Again After Sometime "Error in log: Actual Exception : failed to connect, no password specified?" (Doc ID 2676308.1)

Last updated on OCTOBER 06, 2021

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.6.0 version, Notifications & Subscription

Email Notifications are failing intermittently

ERROR
Actual Exception : failed to connect, no password specified?
Exception while sending email. Reason : Email send failed. Email details :
Subject:
Recipients:
Actual Exception : failed to connect, no password specified?
java.lang.Exception: Email send failed. Email details :
Subject:
Recipients:
Actual Exception : failed to connect, no password specified?
[ERROR] [ Exception while sending email. Reason : Email send failed. Email details

STEPS
The issue can be reproduced at will with the following steps:

  1. Log into Agile PLM Web Client with any user
  2. Open any object and click Action - Send button to send user self
  3. Find user not receive email
  4. Check Agile server log, see error
  5. Email Notifications are failing intermittently.

Cause

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In this Document
Symptoms
Cause
Solution
References


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