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Cannot Open Projects Via Open Projects Dialog (Doc ID 2676420.1)

Last updated on AUGUST 23, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 17.12.15.0 to 17.12.17.0 [Release 17.12]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.12.15.0 to 17.12.17.0 [Release 17.12]
Primavera P6 Enterprise Project Portfolio Management - Version 18.8 to 18.8.19.0 [Release 18.8]
Primavera P6 Enterprise Project Portfolio Management - Version 19.12 to 19.12.6.0 [Release 19.12]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8 to 18.8.19.0 [Release 18.8]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When attempting to open a project via the Open Projects dialog, project cannot be selected and therefore the right arrow is not active to move it over to the opened projects.

EXPECTED BEHAVIOR

Expect to be able to open project via the Open Project dialog.

STEPS

The issue can be reproduced at will with the following steps:

  1. Log into P6 Web.
  2. Browse to Open Projects dialog.
  3. Attempt to open project.

Cause

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In this Document
Symptoms
Cause
Solution
References


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