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Error: "java.lang.NullPointerException" When Creating a New User and Saving Changes (Doc ID 2676771.1)

Last updated on JULY 20, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 18.8.17.0 to 18.8.19.0 [Release 18.8]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8.17.0 to 18.8.19.0 [Release 18.8]
Information in this document applies to any platform.

Symptoms

When creating a new user and saving changes in User Administration, the following error appears in the Web Access log:

ERROR

java.lang.NullPointerException at

com.primavera.rest.resources.useradministration.UsersResource.saveData(UsersResource.java:81) at

sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at

sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at

sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at

java.lang.reflect.Method.invoke(Method.java:498)

STEPS

The issue can be reproduced at will with the following steps:

  1. Log into P6 Web.
  2. User Administration.
  3. Edit/create user.
  4. Save changes.

Cause

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In this Document
Symptoms
Cause
Solution
References


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