My Oracle Support Banner

Export To a Comma Separated File In Maintain Serials Screen Is Very Slow (Doc ID 2676820.1)

Last updated on AUGUST 16, 2021

Applies to:

Oracle Pedigree and Serialization Manager - Version 2.2.0.1.0 and later
Information in this document applies to any platform.

Symptoms

The Oracle OPSM Development team provided an OPSM patch that allows the Maintain Serial screen to export up to 250,000 serials in a CSV file.
Unfortunately, OPSM generates the Excel file very slowly.  The speed is 1-2 KB per second. Therefore, a large download takes hours.

Please note that when the download is too long, the user session in OPSM application expires, but the download continues.
Testing from various locations (office, home) and various PC (Windows 7) and various browsers (Internet Explorer 11, Chrome 65) yield the same slow performance.
No network issues are detected. Other OPSM features work at their usual speed.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.