My Oracle Support Banner

"DM11084: Error In EXTInitXtr(): Unable To GENOpenExtFile" Errors Suddenly Occurring (Doc ID 2677147.1)

Last updated on JUNE 04, 2020

Applies to:

Oracle Documaker - Version 12.6 and later
Information in this document applies to any platform.

Symptoms

Seeing "DM11084: Error in EXTInitXtr(): Unable to GENOpenExtFile" errors. Not all transactions failed. The error occurs when IDS tries to read an xml file from storage directory. The errors are not isolated to a single server or single IDS instance, it's happening across all servers and IDS instances. User validates that the xml file is being written to the correct directory and is there when IDS tries to read it.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
  
  
  
  
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.