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Duplicate Two-Six Code (TSC). TSC Not Removed From Trunk Group After New Activity ISR Order is Supp Cancelled (Doc ID 2677708.1)

Last updated on FEBRUARY 20, 2023

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.0 to 6.3.1 [Release 6.3]
Information in this document applies to any platform.

Symptoms

The Two-Six Code (TSC) is not removed from a Trunk Group when the new activity "ISR" order it was created on is Supp Cancelled. This can result in it being duplicated when the same TSC is used for another Trunk Group. There is no way to correct the problem by removing the TSC association from the previous Trunk Group in the GUI.

 

Recreation Steps

1. Create "ISR" order for 1 Trunk circuit.

* Note its TSC.

2. Assign a Provisioning Plan having a DLRD and DD task.

3. Work and complete the DLRD task.

4. Supp Cancel the "ISR" order (re-open the DLRD task).

5. Work the DLRD task and ensure all trunks are K-Cancelled.

6. Complete the DLRD task.

7. Complete the DD task.

8. Inventory Management > Trunk Groups.

9. Query for the supp cancelled Trunk Group using its TSC.

* Note the Trunk Group was returned so its TSC was NOT set to NULL.

10. Create another "ISR" order for 1 Trunk circuit and use the same TSC.

* Note the same TSC could be used.

11. Inventory Management > Trunk Groups.

12. Query for the Trunk Group using the same TSC again.

* Note two Trunk Groups were returned using the TSC.

 

Recreation Steps for Pending Disconnect/Pending Scenario

1. Create "ISR" order for disconnect activity of 1 in service Trunk circuit.

* Note its TSC.
* Note trunks are in Pending Disconnect and no further processing of this order is necessary for the remainder of the steps.

2. Create "ISR" order for new activity of 1 Trunk circuit.

* Use the same TSC of Trunk being disconnected.

3. Inventory Management > Trunk Groups.

4. Query for the Trunk Groups using the TSC for this test case.

* Note two Trunk Groups were returned using the TSC which is a valid data condition at this time. If order process continues uninterrupted, the TSC would be removed from the disconnected Trunk Group and remain on the new in service Trunk Group.

5. Assign a Provisioning Plan having a DLRD and DD task for the NEW activity Trunk.

6. Work and complete the DLRD task.

7. Supp Cancel the "ISR" order for the NEW activity Trunk (re-open the DLRD task).

8. Work the DLRD task and ensure all trunks are K-Cancelled.

9. Complete the DLRD task.

10. Complete the DD task.

11. Inventory Management > Trunk Groups.

12. Query for the Trunk Groups using the TSC for this test case.

* Note two Trunk Groups were returned using the TSC since it was NOT set to NULL for the supp cancelled new activity "ISR" order.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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