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User is unable to log into Central Coding after SSO Migration (Doc ID 2678721.1)

Last updated on OCTOBER 02, 2023

Applies to:

Oracle Life Sciences Central Coding - Version 6.2 and later
Information in this document applies to any platform.


 User reports being unable to access Central Coding. They are able to log into the Oracle Health Sciences page, but when trying to load the CC URL they receive a "You are not authorized to access this service. Try another service or close the browser to logout". They recall that they previously had an account in the pre-SSO CC environment.


 This may be a new or existing CC environment.


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