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Initial Routing Comments Populated by Argus Safety In The Case (Doc ID 2678735.1)

Last updated on JUNE 09, 2020

Applies to:

Oracle Argus Safety - Version 8.1.2 and later
Oracle Argus Safety Cloud Service - Version 8.1.2 and later
Microsoft Windows (32-bit)
Microsoft Windows x64 (64-bit)

Goal

When does the entry "Automated initial case routing set responsible group to ...." under Activities -> Routing Comments section is added by Argus Safety application?

Does the above entry always appear under the same username who did create the case in Argus Safety?

Solution

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Goal
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