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Deletes Address Instead of Update (Doc ID 2679322.1)

Last updated on JUNE 16, 2020

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.9.0.0.0 and later
Information in this document applies to any platform.

Goal

This article confirms some scenario when the address may get deleted instead of be updated during Edit.

1. Update an existing Group Customer's address using the same address effective date. Result: Address is deleted.
2. Update an existing Group Customer's address using a different address effective date. Result: Address is deleted.
3. Update an existing Billing Group's address using the same address effective date. Result: Address is updated. This is the only scenario that works.
4. Update an existing Billing Group's address using a different address effective date. Result: Address is deleted.

Address info is expected to be updated instead of deleted in all the above scenarios.

Solution

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In this Document
Goal
Solution
References


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