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Users Unable to Login with '[20640] Error While Connecting To The LDAP Server. Please Contact Your System Administrator.' (Doc ID 2680764.1)

Last updated on JUNE 19, 2020

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.4 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)

Symptoms

Users are unable to login via LDAP after making a change in the LDAP configuration.  Even after reverting the changes, users still cannot login using LDAP.

The following error appears upon login:

[20640] Error While Connecting To The LDAP Server. Please Contact Your System Administrator.

The environment was recently upgraded from OFSAAI 8.0.4.3 to 8.0.4.5.

Cause

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In this Document
Symptoms
Cause
Solution
References


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