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Change Plan After In Session Billing Is Not Working (Doc ID 2680776.1)

Last updated on JUNE 18, 2020

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.8.0 and later
Oracle Communications Billing and Revenue Management - Version 7.5.0.20.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.20.0 version, Balance Management

Whenever a user is performing a change plan just after In-Session Billing (replenishment by triggering Usage via ECE), before moving into the next billing, it is not triggering charges for the next cycle for the new plan and benefits.

Steps:
1. Change the pin_virtual_time (pvt) to last day of the month.
2. Perform In-Session Billing by triggering Usage which will grant the resources for next month.
3. Before moving into the next billing cycle perform Change Plan.
4. It is canceling the resources granted by old plan(resources granted due to in-session billing), but not granting the resources for the next month as part of the new plan.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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