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History Shows All the Approvers Have Approved But the Status Still Shows Pending Approval for Certain Gate Object (Doc ID 2680931.1)

Last updated on JUNE 16, 2020

Applies to:

Oracle Agile Product Portfolio Management - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

All the approvers approved for a certain gate but still shows Pending Approval

Expected Behavior

The gate to change status when all the approvers has approved

Steps

There is no exact reproduce steps for this case, however you can verify the problem symptom by following steps:

  1. Log into Web Client, search and open project which includes the problem gate, and open the gate object.
  2. Goto Workflow tab, and see the status of approvers show Awaiting Approval
  3. Goto History tab. See there is history record showing action "Approve" by the approvers listed in the Workflow tab

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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