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AutoVue Opening Slow If User Has No Internet Access (Doc ID 2681039.1)

Last updated on JUNE 16, 2020

Applies to:

Oracle Autovue for Agile Product Lifecycle Management - Version 21.0.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When clicking on objects in Agile (supported by AutoVue), it takes a 2 to 3 minutes until file is opened in AutoVue.

STEPS

  1. Log into web client
  2. Go to attachment tab of the object and click the file name to view the attachment with AutoVue.
    It will take a couple of minutes until AutoVue finally launches and opens the file.

Cause

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In this Document
Symptoms
Cause
Solution


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