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Documaker App Crash On Windows 2012 R2 Server (Doc ID 2681359.1)

Last updated on JUNE 18, 2020

Applies to:

Oracle Documaker - Version 12.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.6 version, Documaker Studio

When attempting to Oracle Documaker Studio 12.6, the following error occurs.

ERROR
-----------------------
OS: Windows Server 2012 R2
Error Details:
Problem signature:
  Problem Event Name: APPCRASH
  Application Name: DCVS.exe
  Application Version: 12.6.3.35618
  Application Timestamp: 5e71c054
  Fault Module Name: KERNELBASE.dll
  Fault Module Version: 6.3.9600.19671
  Fault Module Timestamp: 5e67335c
  Exception Code: c0000005
  Exception Offset: 00013d28
  OS Version: 6.3.9600.2.0.0.272.7
  Locale ID: 1033
  Additional Information 1: 6ed9
  Additional Information 2: 6ed96e91a58d517dbec288e5b7b49ecf
  Additional Information 3: 2c61
  Additional Information 4: 2c61e82b830cd753a63ca1a1e21ea940

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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