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Some Thumbnails On BOM Tab Display As N/A (Doc ID 2681516.1)

Last updated on JUNE 17, 2020

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Some thumbnail images on the BOM tab do not display after running the

ThumbnailGeneratorUtility.

ERROR

N/A is displayed instead of the image

WHAT IS WORKING

The thumbnail image is displayed on the Part objects Title block


STEPS

  1. Run the ThumbnailGeneratorUtility
  2. Log into web client
  3. Open Part object > BOM tab
  4. Thumbnail image displays as N/A


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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