My Oracle Support Banner

Unable To Open CRF's In Chrome When Migrated From 5.1 To 5.2.1 (Doc ID 2681521.1)

Last updated on JUNE 30, 2020

Applies to:

Oracle Clinical Remote Data Capture Option - Version 5.2.1 and later
Information in this document applies to any platform.

Symptoms

ISSUE:
-------
CRFs can't be opened in Chrome in RDC 5.2.1. User receives the error: No valid HTML DCI Form exists for form version for this CRF. Please contact your help desk.

Changes

Upgrade to OC/RDC 5.2.1

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.