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The Name Labels Are Not Displaying When Attempting to Apply 'By Resource' Filter (Doc ID 2681638.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.1.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to apply the CDI Gantt filter “By Resource”, some of the fields were not correctly displaying. This only occurs on some versions of Internet Explorer 11.

Steps To Recreate
1. Ensure user is set up as a Dispatcher
2. Log into the Dispatcher Shift, using Internet Explorer 11
3. From the CDI Gantt, select the ‘filter’ icon, then ‘By Resource’
4. When the popup window appears, check each field has a label beside it.
5. In some cases, not all fields will have the correct label applied.
 

Cause

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In this Document
Symptoms
Cause
Solution
References


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