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In OHI Policies "empty Finance Message" is displayed During Non-premium Policy Change (Doc ID 2681998.1)

Last updated on JUNE 24, 2020

Applies to:

Oracle Health Insurance Enterprise Policy Administration - Version 3.20.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 3.20.1.0.0 version, Integration Points

ACTUAL BEHAVIOR
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In OHI Policies “empty finance message” During non-premium policy change

OHI confirmed below details for “Real Time Calculation”

200 (OK) a) No Messages generated and no failed message delivery when policy is changed in a way that does not impact premium.

However, it was observed that response code is “200” but “empty financial message” is sent to end point instead of “no financial message”. This is not as per expected behavior and breaking financial integration with OHI.

Cause

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In this Document
Symptoms
Cause
Solution
References


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