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Slow Bulk Claims Processing (Doc ID 2682636.1)

Last updated on JUNE 24, 2020

Applies to:

Oracle Health Insurance Claims Adjudication - Version 3.18.3.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 3.18.3.0.0 version, Processing

ACTUAL BEHAVIOR
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Bulk Claims Processing

Currently experiencing a Monthly process that's creating +- 45000 claims, each with just 1 claimLine. We're sending the claims in 1 by 1 to OHI, through the claimsIn IP. The process of sending in the claims takes about 40-50min. From which point the normal claims processing in OHI executes and the Processing of these claims in OHI takes +-8 hours. Need assistance in improving the time it takes to process all the claims.

Cause

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In this Document
Symptoms
Cause
Solution


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