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Error While Adding A Questionnaire Service History When Activity Is Linked To A Maintenance Trigger (Doc ID 2682868.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Utilities Work and Asset Management Enterprise Edition - Version 2.2.0.6.0 to 2.2.0.6.0 [Release 2.2]
Information in this document applies to any platform.

Symptoms

On : 2.2.0.6.0 version, Functional

Error while adding a questionnaire service history when activity is linked to a maintenance trigger

ERROR
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ABHANOO - 221766-33006-1 2020-04-29 10:21:41,032 [[ACTIVE] ExecuteThread: '57' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR (ServiceScriptDispatcher) Failure in script : Script_Id(W1-QueMtnPre)

STEPS
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The issue can be reproduced at will with the following steps:

1. On Work Activity, triggered by a maintenance trigger and has a questionnaire service history linked to it.
2. Error when trying to add the Service History.

Cause

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In this Document
Symptoms
Cause
Solution
References


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