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Restarting Factory And Docupresentment From Ansible Or Ant Is Not Taking Affect (Doc ID 2683122.1)

Last updated on JUNE 24, 2020

Applies to:

Oracle Documaker - Version 12.6 and later
Information in this document applies to any platform.

Symptoms

We are on Enterprise Edition of Documaker 12.6

docfactory.sh is provided by Oracle to restart Documaker factory
docserver.sh is provided by Oracle to restart Docupresentment

Our company uses tools like ant, ansible to do deployments and support activities for Documaker.  Logs shows that the recycles are done successfully.

Problem is, after this whenever a transactions is sent to Documaker, it fails to preview, edit or submit to distribution. We see below errors in ERRS table.

DM30122: in RcpDocFactory unable to load form set data from transaction record.
"DM12041: : FAP library error: Transaction:, area:
  code1:, code2:
  message:."
"DM12041: : FAP library error: Transaction:, area:
  code1:, code2:
  message:."


As a work around, we then execute docfactory.sh and docserver.sh manually by doing ssh to server and resend the same transaction, it successfully previews, edits and submits to distribution.

Cause

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In this Document
Symptoms
Cause
Solution
References


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