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Adjustment Amount Field Is Enabled Even After Adjustment Is Approved (Doc ID 2683623.1)

Last updated on JUNE 24, 2020

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.8.0.0.0 version

ACTUAL BEHAVIOR
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Adjustment amount field is enabled even after adjustment is approved

The adjustment freeze option is set at freeze at bill completion. An adjustment is generated and sent for approval. On approving the status is freezable and the status is frozen on bill completion which is expected. But the problem faced is, after approving the adjustment application still allow to edit the adjustment amount and regenerate it, but on regeneration its not going for approval causing an issue. So now it is allowed to edit the adjustment amount which is already approved.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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