CIOMS-I With Cover Letter Cannot Be Generated or Sent By SMTP - Fails With Warning "The Letter Or Letter Template Is Not A Valid RTF"
(Doc ID 2684138.1)
Last updated on JULY 06, 2020
Applies to:Oracle Argus Safety - Version 8.2.1 and later
Information in this document applies to any platform.
CIOMS-I Report is failing to generate when sending to a Reporting Destination including a Cover letter (Where letter template was created in prior version of Argus)
After clicking on Final Report link in [Regulatory Reports] screen for a case, the below message (by design) appears:
After clicking on [Yes] below warning appears:
- Same file cannot be sent via e-mail / SMTP, when clicking on failed report in Bulk Transmit screens, same error (not a valid RTF) appears.
Recent upgrade to AS 18.104.22.168 from AS 8.1.2
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