My Oracle Support Banner

Order By Item Description Not Sorted in Alphabetical Order on Stock Count Detail Screen (Doc ID 2684281.1)

Last updated on NOVEMBER 01, 2021

Applies to:

Oracle Retail Store Inventory Management - Version 16.0 and later
Information in this document applies to any platform.

Symptoms


When clicking on Description column the order displayed for some items is not correct.

Set up a stock count with items who item description is as follows:

 

Item ID                           Description

---------------------------------------------------------------------------------

100000008   SH BIOEXPERT RESTAURACION 350 ML BOT 4614
100000104   SHAMPOO ACOND PATENE CUIDADO-CLAS-A 400 ML BOT 8995
100015016   SHAMPOO DOVE CONTROL CAIDA 400 ML BOT 9423
100065006   SH ELVIVE CAIDA RESIST ARGININA 2EN1 400 ML 4765
100150001   SH ACOND PANTENE CUID-CLAS-AM 200 BOT 0288
100350041   SH ACOND PANTENE PROV LIS-SED-A 400 BOT 5277

Stock Count Detail screen list the description as follows when ordered by description asc

SH ACOND PANTENE CUID-CLAS-AM 200 BOT 0288
SH ACOND PANTENE PROV LIS-SED-A 400 BOT 5277
SHAMPOO ACOND PATENE CUIDADO-CLAS-A 400 ML BOT 8995
SHAMPOO DOVE CONTROL CAIDA 400 ML BOT 9423
SH BIOEXPERT RESTAURACION 350 ML BOT 4614
SH ELVIVE CAIDA RESIST ARGININA 2EN1 400 ML 4765

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.