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RESOLUTION_ADJUSTTED_QTY is Going Negative When Discrepancy of Multiple Items Resolved Together (Doc ID 2684647.1)

Last updated on JULY 01, 2020

Applies to:

Oracle Retail Invoice Matching - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

RESOLUTION_ADJUSTTED_QTY is going negative when discrepancy of multiple items was resolved together using a single reason code.

Steps to Recreate:

  1. Create a Purchase Order (PO) for 3 items with different quantities.
  2. Cancel one of the items in the PO.
  3. Receive the remaining two items.
  4. Create an invoice for all 3 items in PO.
  5. Navigate to Summary Match -> Detail Match and resolve quantity discrepancy using CBQ reason code.
  6. Notice that RESOLUTION_ADJUSTTED_QTY is updated wrongly for unreceived item.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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