Getting GPF Error in POOL.dll Opening RM IDs (Doc ID 268473.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Risk Manager - Version 4.5 to 4.5.39 [Release 4.5]
Information in this document applies to any platform.
Oracle Financial Services Applications (OFSA) 4.5
Note: All OFSA 4.5 products have reached sustaining support.

Symptoms

In Oracle Risk Manager (RM) 4.5, you get a General Protection Fault (GPF) error in POOL.dll opening one of the RM IDs (Forecast Rates ID, Rate Index ID, etc.):

OFSRM caused a general protection fault in module POOL.dll

You get the GPF opening any ID associated with Interest Rate Code (IRC) tables.  The GPF forces the RM application to close.

Cause

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