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FutureRetailPurgeBatch Fails with Time-Out Connection. (Doc ID 2684994.1)

Last updated on JUNE 29, 2020

Applies to:

Oracle Retail Price Management - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

Process FutureRetailPurgeBatch fails with error.

Error message:

'ORA-02396 - exceeded maximum idle time, please connect again.'

Steps used by customer to replicate the issue:
It was not possible to reproduce the issue. N/A

Issue is that end-users cannot connect to RPM(Oracle Retail Price Management) application.

Cause

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In this Document
Symptoms
Cause
Solution


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