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Stuck Threads Appear in the Primavera Gateway Logs When Connecting to EBS With the Error "com.oracle.pgbu.pdi.service.jobs.JobSimulator$LoadSideStepsExecutor", which is more than the configured time" (Doc ID 2685427.1)

Last updated on JULY 15, 2020

Applies to:

Primavera Gateway - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

When attempting to run EBS Provider jobs in Primavera Gateway occasionally Stuck Threads appear and the following error occurs.

ERROR
-----------------------
com.oracle.pgbu.pdi.service.jobs.JobSimulator$LoadSideStepsExecutor", which is more than the configured time (StuckThreadMaxTime) of "7,200" seconds in "server-failure-trigger".

....
               java.sql.DriverManager.getConnection(DriverManager.java:664)
               java.sql.DriverManager.getConnection(DriverManager.java:247)
               com.oracle.pgbu.pdi.ebsprovider.db.EBSDBManager.getEBSConnection(EBSDBManager.java:14044)
               com.oracle.pgbu.pdi.ebsprovider.db.EBSDBManager.findProject(EBSDBManager.java:1907)
               com.oracle.pgbu.pdi.ebsprovider.db.EBSDBManager.getProjectData(EBSDBManager.java:1048)
               com.oracle.pgbu.pdi.ebsprovider.project.ProjectLoadStep.getOneProject(ProjectLoadStep.java:250)
               com.oracle.pgbu.pdi.ebsprovider.project.ProjectLoadStep.load(ProjectLoadStep.java:52)
               com.oracle.pgbu.pdi.service.jobs.JobSimulator.executeLoadStep(JobSimulator.java:920)
               com.oracle.pgbu.pdi.service.jobs.JobSimulator.executeLoadSideSteps(JobSimulator.java:755)
               com.oracle.pgbu.pdi.service.jobs.JobSimulator.access$000(JobSimulator.java:112)
               com.oracle.pgbu.pdi.service.jobs.JobSimulator$LoadSideStepsExecutor.call(JobSimulator.java:1452)
               com.oracle.pgbu.pdi.service.jobs.JobSimulator$LoadSideStepsExecutor.call(JobSimulator.java:1431)
               sun.reflect.GeneratedMethodAccessor1089.invoke(Unknown Source)
               sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
               java.lang.reflect.Method.invoke(Method.java:498)


Cause

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In this Document
Symptoms
Cause
Solution


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