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Session Timeout- Cannot Access LSH/Unable To Download Logs From DMW UI (Doc ID 2685688.1)

Last updated on JUNE 30, 2020

Applies to:

Oracle Health Sciences Data Management Workbench - Version 2.4.8.4 and later
Information in this document applies to any platform.

Symptoms

After the session times out in LSH, instead of being redirected to the login screen, a blank page appears. When going to the login screen directly the blank page appears again and the user is unable to login to LSH.

In DMW when attempting to download transformation logs, instead of getting the logs, the screen refreshes.

Changes

 

Cause

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