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Users Are Unable to See the Scanned Carton Number When the Carton is More than 16 Characters (Doc ID 2685941.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Retail Store Inventory Management - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

In Mobile SIM, Quick receive Carton number Values are limited to show only 16 characters in mobile SIM application.

Steps to Recreate:

1. Login to Mobile SIM.
2. Navigate to Shipping / Receiving > Quick scan
3. Scan the carton label which are 20 characters. since system shows only 16 characters, user is unable to validate the carton number to see whether the correct carton is added or not.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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