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Infinite Looping While Closing a 'T' Type ASN Appointment (Doc ID 2687259.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Retail Warehouse Management System - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

When trying to close an appointment associated with a 'T' type ASN sent from another WH, the system enters a never-ending loop causing a over usage of system (CPU + Database) resources.

Steps To Recreate:

1. Have an ASN sent from another WH with two items (Item1 and Item2), two containers (Container1 and Container2) and two purchase orders (PO1 and PO2).
      PO1 requests x units of Item1
      PO2 requests y units of Item2
      Container 1 has units from PO1 and units from PO2
      Container 2 has units from PO2
2. Receive only the Container 1 (do not close the appointment) and break it down to single SKU containers
3. Use the screen Container Checking to inform the system that the new generic container with Item2 has all requested units from PO2.
4. Close the appointment and notice the infinite looping behavior.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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