My Oracle Support Banner

Encountering Error When Updating Meter Read's Meter Configuration Id In CCB V2.6.0.1 (Doc ID 2687385.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 to 2.6.0.1.0 [Release 2.6]
Information in this document applies to any platform.

Symptoms

On : 2.6.0.1.0 version, ENV - Environment

Encountering error when updating Meter Read's meter configuration id in CCB v2.6.0.1

In CCB v2.3.1, APA is able to move an uploaded read from the old meter to the new meter by updating the meter configuration ID defined on the meter read
Steps:
- Go to the Meter Read
- Substitute/Update the meter configuration ID (replacing the old meter with the new meter)

In CCB v2.6.0.1, a warning then action invalid error encountered in MR page when updating/substituting Meter Configuration ID

ERROR
-----------------------
message category 8 and message number 201

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
- Go to the Meter Read
- Substitute/Update the meter configuration ID (replacing the old meter with the new meter)

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.